Refund policy
Last updated: [31-05-2505]
At KisanKranti, your satisfaction is our priority. We offer returns and replacements under the following conditions:
✅ Returns Eligibility
-
Returns are accepted within 7 days of delivery.
-
The item must be unused, in its original packaging, and in the same condition that you received it.
-
Opened or partially used products are not eligible for return unless defective.
🚫 Non-Returnable Items
-
Perishable goods like live cultures or treated seed products.
-
Products damaged due to customer misuse or negligence.
-
Items purchased during clearance sales or marked as non-returnable.
🔄 Replacements
-
Defective, damaged, or wrong products will be replaced at no extra cost.
-
To request a replacement, send photos/videos of the issue via WhatsApp or email within 48 hours of delivery.
💰 Refunds (if applicable)
-
Once your return is received and inspected, we’ll notify you of the approval or rejection.
-
Approved refunds will be processed to your original payment method within 5–7 business days.
📞 How to Start a Return
-
Contact us on +91 94222 25936 or email kisankrantibio@gmail.com Share your order ID and issue details.
-
Our team will guide you through the pickup or courier process.
📦 Shipping Costs
-
If the return is due to an error from our end (wrong/damaged item), shipping is free.
-
For other reasons, return shipping charges are borne by the customer.